To file a complaint

It is of course annoying if you have a complaint about our products and / or services. We would like to help you further and offer a desired solution.

We would love to hear from you via our contact form or via the e-mail address that you can find on that page.

Our employees in the complaints department will review the complaint and try to resolve the complaint to everyone's satisfaction.

We will respond to your complaint within 14 days of receipt. If it requires more time, we will inform you of this. If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk where we are affiliated.